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Real-time People Counting

Most people-counting software on the market lives firmly in the batch world. And that’s okay. For many analytics purposes, you need to know what’s happened over days, weeks or months. Knowing wha...

August 25, 2020

By Gary Angel

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Realtime Occupancy Management

Google Analytics might be the single best behavioral analytics tool ever built. It’s streamlined, elegant, very capable and incredibly user-friendly. It also happens to be free. So it’s no surpri...

August 24, 2020

By Gary Angel

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Applied Display Analytics : Operationalizing Test & Measure for Display

One question I often get when people first start thinking about display analytics boils down to "why should we care – especially if we sell other people’s stuff?" It’s a fair quest...

August 21, 2020

By Gary Angel

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Display and Merchandising Analytics in the Store

You have a new display. A feature table. A shoe wall. An endcap. And you want to know if it’s working. You can and should measure product sales. But that tells you nothing about opportunity or conv...

August 19, 2020

By Gary Angel

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Case Study in Merchandising Analytics

If you’re thinking about the possibility of bringing Test & Measure methodologies to improving in-store marketing, you’ll find this article from Applied Marketing Analytics (Vol. 6) both inte...

August 11, 2020

By Gary Angel

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Technology Choices for Measuring People-Based Processes

The Measurement Minute by Gary Angel If store-side operational measurement is a huge miss - making it impossible to improve processes around things like curbside pickup - how do you get ...

July 20, 2020

By Gary Angel

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Store-side Op Measurement is a HUGE Miss

The Measurement Minute by Gary Angel A lot of the worst aspects of the curbside pickup experience are driven by bad customer communications. But even with perfect communications, a thirt...

July 10, 2020

By Gary Angel

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Breaking down a bad curbside pickup experience

The Measurement Minute by Gary Angel A lot of bad curbside pickup experiences are caused by 2 basic mistakes: not having a busy-time/overflow strategy and misusing core technologies like...

July 6, 2020

By Gary Angel

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Ring, Ring…Cluephone: A Curbside Pick Saga

The Measurement Minute with Gary Angel Covid-19 is creating massive disruption in consumer habits - creating opportunities to gain AND LOSE customer loyalty. If my curbside pickup experi...

June 30, 2020

By Gary Angel

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