Breaking Up Is Hard to Do
By Gary Angel|
March 18, 2019
The Measurement Minute w. Gary Angel
The evolution of big tech didn’t go the way most of us expected. And the creation of giant monopolists (or monopsonists) creates real issues for public policy. But for omni-channel strategists and analytics folks, understanding why things have gone they way they have turns out to be pretty important for thinking about customer strategy.