Why Change is the Best Measure of a VoC Program : The Measurement Minute #11 w. Gary Angel

By Gary Angel

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July 2, 2018

The Measurement Minute with Gary Angel

The Measurement Minute #11 with Gary Angel : Change is Good

 

Far too many VoC programs are essentially static – asking the same questions over and over and over. Stop thinking scoreboard and start thinking research and you can see why shorter, faster, and different is better.

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