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Measuring Shopper Quality with Behavioral Analytics and People Measurement

The Measurement Minute by Gary Angel   A good store dashboard should provide context on the big picture KPIs of traffic and conversion. To do that, it should show shopper quality, merchand...

February 23, 2022

By Gary Angel

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Store Dashboarding with Behavioral Analytics

The Measurement Minute by Gary Angel   Though the best uses of shopper measurement data often involve focused analysis to answer a specific business question, there's both a need and real ...

February 15, 2022

By Gary Angel

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Real-time Queue Management and Alerting Customization

The Measurement Minute by Gary Angel   While flexible digital mapping and a generalized alerting system can cover a very wide variety of real-time applications, queue management usually re...

February 2, 2022

By Gary Angel

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Associate Measurement in Retail Stores

Measuring Associates is a critical part of good store measurement. First, because understanding which person is an Associate and which is a Shopper is necessary to measuring Shopper counts accurately...

December 14, 2021

By Gary Angel

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Measuring Shopper/Associate Interactions

The Measurement Minute by Gary Angel   With today's advanced people-measurement technologies, it's not that hard to measure when Associates are interacting with Shoppers. This interaction ...

November 15, 2021

By Gary Angel

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Store Associate Metrics

The Measurement Minute by Gary Angel   Measuring Associates is an unexpected benefit of doing powerful in-store shopper measurement. But when it comes to making sense of Associate data, th...

November 2, 2021

By Gary Angel

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The STARs Clock: A Data Visualization for Associate Optimization

We’ve recently been using a data visualization focused on measuring the intra-day impact of shopper to labor ratios on conversion in the store that’s worth a look.   Why is STARS data ...

September 9, 2021

By Gary Angel

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The STARs Clock : Visualizing Shopper to Labor Ratios

We've recently been using a data visualization focused on measuring the intra-day impact of shopper to labor ratios on conversion in the store that's worth a look.   Why is STARS data impo...

September 9, 2021

By Gary Angel

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Measures of Dependence in Retail – Understanding Self-Selection and Store Layout

The Measurement Minute by Gary Angel   Self-selection makes understanding optimal store layout challenging. Using measures of independence, you can get a strong sense of how dependent a me...

August 19, 2021

By Gary Angel

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