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Dashboarding Store Operational Efficiency with People Measurment

The Measurement Minute by Gary Angel   The third component of a good high-level store dashboard based on people-measurement should focus on operational efficiency. Associates are a huge pa...

March 8, 2022

By Gary Angel

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Dashboarding Shopper Journey Data : Merchandising Effectiveness

The Measurement Minute by Gary Angel   Any good dashboard of store performance based on shopper data should cover shopper quality, merchandising effectiveness and operational efficiency. T...

March 1, 2022

By Gary Angel

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Measuring Shopper Quality with Behavioral Analytics and People Measurement

The Measurement Minute by Gary Angel   A good store dashboard should provide context on the big picture KPIs of traffic and conversion. To do that, it should show shopper quality, merchand...

February 23, 2022

By Gary Angel

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Store Dashboarding with Behavioral Analytics

The Measurement Minute by Gary Angel   Though the best uses of shopper measurement data often involve focused analysis to answer a specific business question, there's both a need and real ...

February 15, 2022

By Gary Angel

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Measuring the Impact of Associate Churn

The Measurement Minute by Gary Angel Retention has become a critical problem for many businesses and for retailers, current retention woes are just icing on an already dismal cake. Churn rates in ...

February 7, 2022

By Gary Angel

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Real-time Queue Management and Alerting Customization

The Measurement Minute by Gary Angel   While flexible digital mapping and a generalized alerting system can cover a very wide variety of real-time applications, queue management usually re...

February 2, 2022

By Gary Angel

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Alerting in People-Measurement

The Measurement Minute by Gary Angel   Real-time people-measurement creates an array of valuable operational and marketing opportunities. Those opportunities usually involve an alerting ca...

January 25, 2022

By Gary Angel

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The Age of Customer Equity: An Interview with Author Allison Hartsoe

The Measurement Minute by Gary Angel In The Age of Customer Equity, Allison Hartsoe tackles the journey companies must take to understand and value their customers appropriately. A long-time custo...

January 4, 2022

By Gary Angel

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Optimizing the Store Real-time Shopper Journey Pipeline with Associate Detection

The Measurement Minute with Gary Angel   A real-time data pipeline for shopper journey data creates all sorts of challenges, and one of the biggest is handling Associate detection. If your...

December 8, 2021

By Gary Angel

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