Using ChatGPT as THE Interface to a BI System
We started our ChatGPT/LLM integration process with a SQL generator and then followed that up with an insights generator based on specific reports a user pulled in the UI of our platform. Getting the...
ChatGPT and the Struggle to Integrate AI into Applications
Like every other technical product-person in the world, when ChatGPT emerged, I was cranking through ideas for how it impacted our product and how it could be used. ChatGPT was revelatory bo...
Designing a Behavioral Segmentation for DM1
My last post described the concept of a Segment Set – a group of segments that classify all of the visits to a location. These segmentation sets are perfect for broad usage in enterprise reporting....
Exclusivity: The Super Power of the Segmentation Set
Individual segments let you identify, study and use specific behavioral patterns in your customers or users. That’s as true in digital as it is in physical people-measurement. Those segments ...
Crowd Analytics Segmentation Capabilities
Visit-based segmentations bring clarity to KPIs and reporting and help stakeholders think more deeply about the business (which is, after all, the point of analytics). As I mentioned in my last...
The Strange Case of the Misinterpreted KPI
The first thing people expect to get from people-measurement isn’t analytics or even testing support. It’s reporting. Before you can figure out how to make things better or whether a change worke...
Lidar and People Measurement Platforms
Lidar is becoming the go to technology for people measurement applications, combining accuracy, precision, privacy and excellent real-time performance. Yet if you buy a lidar sensor, you get...
Customer Journey Alerting with People-Measurement
The Measurement Minute by Gary Angel Customer Journey alerting can completely transform the experience of a physical space. Instead of waiting for a customer to seek out help, it activel...
Introduction to Predictive Queue Management
The Measurement Minute by Gary Angel A customer's time in line is one of the most important (and controllable) aspects of physical experience. We're currently working through several que...