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Customer Journey Alerting with People-Measurement

The Measurement Minute by Gary Angel   Customer Journey alerting can completely transform the experience of a physical space. Instead of waiting for a customer to seek out help, it activel...

December 27, 2022

By Gary Angel

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The Operational Use-Cases for People-Measurement Alerting

The Measurement Minute by Gary Angel   While performance may be the biggest challenge in building a people-measurement based alerting system, the most important problem for most businesses...

December 19, 2022

By Gary Angel

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The Challenge of a Real-time People-Measurement Alerting System

The Measurement Minute by Gary Angel   The visible part of an alerting system - the text alerts, webhooks and emails users get - is the easy part. The hard parts are building the realtime ...

December 9, 2022

By Gary Angel

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Productionizing a Predictive Queue Management Model

The Measurement Minute by Gary Angel   Productionizing a predictive queue measurement model really involves solving two problems. The first is integrating the predictive queue model into a...

November 22, 2022

By Gary Angel

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Building a Model for Predictive Queue Analytics

The Measurement Minute with Gary Angel   Building a predictive queue management model is the penultimate and most interesting step in the process of building a queue management system. We ...

November 11, 2022

By Gary Angel

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Choosing a Model for Predictive Queue Management

The Measurement Minute by Gary Angel   After the data wrangling comes the fun part of any analysis - building the actual model. That starts with model selection. For predictive queue manag...

September 14, 2022

By Gary Angel

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Data Wrangling for Predictive Queue Analytics

The Measurement Minute by Gary Angel   The hardest part of most analytics projects is the data wrangling - and so far that's proven to be the case when it comes to building a predictive qu...

August 30, 2022

By Gary Angel

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Predictive Queue Management: Data Preparation for Analysis

The Measurement Minute by Gary Angel   The hardest part of most analytics projects is getting and prepping the data. For predictive queue management, we'll use an event level feed from Dig...

August 1, 2022

By Gary Angel

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Measuring Self-Checkout. Or not…

The Measurement Minute by Gary Angel   A recent article in CNN detailed the steady growth in self-checkout despite a litany of problems for both customers and stores. Is the trend truly dr...

July 25, 2022

By Gary Angel

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