Measuring Queue Times with Xovis Cameras
The Problem Checkout is a critical part of the in-store experience. It’s a top driver of dissatisfaction cited in store surveys, it’s one of the few really controllable abandonment points in the...
Putting Data Science Skin in the Reporting Game : The Measurement Minute #19 w. Gary Angel
The Measurement Minute #19 with Gary Angel : Analytic Reporting isn't just for your Users Building Analytic Reports isn't just good for users. It helps address structural problems in ent...
Tools not Reports – It Really Makes a Difference : The Measurement Minute #18 w. Gary Angel
The Measurement Minute #18 with Gary Angel : Why Analytic Reporting Changes the Game Most reports don't make a difference and they don't build analytics culture because they don't really...
Analytic Reporting : The Measurement Minute #17 w. Gary Angel
The Measurement Minute #17 with Gary Angel : Analytic Reporting Scrapping your existing reporting is often job #1 when it comes to building analytics culture. And to replace all that inb...
VoC Reporting is Like a Visit to Fresno : The Measurement Minute #12 w. Gary Angel
The Measurement Minute #12 with Gary Angel : Making VoC Reporting Better Voice of Customer reporting is the neglected step-child in the BI/Enterprise Reporting world. It shouldn't be tha...
Getting Voice of Customer (VoC) Right : The Measurement Minute #10 w. Gary Angel
The Measurement Minute #10 with Gary Angel : Getting Voice of Customer (VoC) Right VoC is a primary driver of more strategic analytics. But using it that way demands a shift from scoreboard metric...
The Really Short Introduction to Digital Mortar and our DM1 Store Measurement Platform
Take a minute (okay – a minute and a half) to check out this video overview of our DM1 store measurement platform. It’s the shortest and crispest introduction we’ve produced so far. ...
DM1: “How-To” Videos for Product Training
Over the last year, we’ve released a string of videos showing DM1 in action. These are marketing videos, meant to show off the capabilities of the platform and give people sense of how it can be us...
Bringing Real-Time Analytics to the Store
When we released the first full production version of DM1 in May, it was a transformational leap in customer location analytics. Now, six months later, we’re releasing the first major upgrade to DM...
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