Customer Journey Alerting with People-Measurement
The Measurement Minute by Gary Angel Customer Journey alerting can completely transform the experience of a physical space. Instead of waiting for a customer to seek out help, it activel...
The Operational Use-Cases for People-Measurement Alerting
The Measurement Minute by Gary Angel While performance may be the biggest challenge in building a people-measurement based alerting system, the most important problem for most businesses...
The Challenge of a Real-time People-Measurement Alerting System
The Measurement Minute by Gary Angel The visible part of an alerting system - the text alerts, webhooks and emails users get - is the easy part. The hard parts are building the realtime ...
Productionizing a Predictive Queue Management Model
The Measurement Minute by Gary Angel Productionizing a predictive queue measurement model really involves solving two problems. The first is integrating the predictive queue model into a...
Building a Model for Predictive Queue Analytics
The Measurement Minute with Gary Angel Building a predictive queue management model is the penultimate and most interesting step in the process of building a queue management system. We ...
Choosing a Model for Predictive Queue Management
The Measurement Minute by Gary Angel After the data wrangling comes the fun part of any analysis - building the actual model. That starts with model selection. For predictive queue manag...
Data Wrangling for Predictive Queue Analytics
The Measurement Minute by Gary Angel The hardest part of most analytics projects is the data wrangling - and so far that's proven to be the case when it comes to building a predictive qu...
Predictive Queue Management: Data Preparation for Analysis
The Measurement Minute by Gary Angel The hardest part of most analytics projects is getting and prepping the data. For predictive queue management, we'll use an event level feed from Dig...
Measuring Self-Checkout. Or not…
The Measurement Minute by Gary Angel A recent article in CNN detailed the steady growth in self-checkout despite a litany of problems for both customers and stores. Is the trend truly dr...